Distributed to 25,000+ homes and businesses throughout Selby and its surrounding villages
Date of last edits: 23 May, 2018
CreateTVT who produce Our Goole, Scunthorpe Journal, Selby Journal, Doncaster Echo & Tadcaster Echo is committed to protecting and respecting your privacy. We want you to understand how we collect and use your information.
The privacy notice describes to you:
We are CreateTVT. A local, family run business that aims to help tradesmen and businesses promote and advertise their services within their local area through our distributed advertising publications.
For the purposes of data protection law, the “controller” is CreateTVT, our registered office address is Blake House, 18 Blake Street, York, YO1 8QG. Our registered VAT number is 222 1435 57.
As controller we are in control and responsible for the processing of your personal data. We are registered as a data controller with the Information Commissioner’s Office.
If you would like to contact us about this notice our details are as follows:
E-mail: info@createtvt.co.uk
Phone: 01405 819141
Post: Data Privacy, CreateTVT, Blake House, 18 Blake Street, York, YO1 8QG.
Current/Potential Customers
With the nature of our business, which is the production of local advertising publications and the sale of advertising space within them, we collect the following personal data when you provide it to us:
Website
When using our website to find a listed business, to leave us a message or to contact us via our live chat, we collect the following personal data:
We obtain personal data from sources as follows:
Introduction
We will only use your data when the law allows us to. We will use your personal data in the following situations:
Lawful processing
In order to process personal data, we must have a lawful reason. We always ensure that this is the case, and we set out our lawful bases and legitimate interests below.
Contractual Necessity
If you are our customer, or potential customer, we will process your personal data for the following purposes, on the legal basis that it is necessary for us to provide our products and services to you:
You are not obliged to provide us with any of this information, but if you choose not to, we may be unable to provide the service that you have requested.
Legitimate Interest
We collect and process your personal information for our legitimate business purposes, which include the following:
What we use your your personal information for: To manage our relationship with you or your business, to develop new ways to meet our customers’ requirements, to carry out marketing activities and to provide advice or guidance about our products
Our reason: Consent, Contract, Legitimate Interests, Legal Obligations
Our legitimate interests: Keeping our records up to date, working out which of our products and services may interest you and telling you about them, developing products and services, defining types of customers for new products and services, seeking your consent when we need it to contact you.
What we use your your personal information for: To make and manage customer payments and to collect and recover money that is owed to us.
Our reason: Fulfilling Contracts, Our Legitimate Interests, Our Legal Duty
Our legitimate interests: Being efficient about how we fulfil our legal and contractual duties.
What we use your your personal information for: Developing products and services and defining types of customers for new products and services.
Our reason: Fulfilling Contracts, Our Legitimate Interests
Our legitimate interests: Complying with regulations and being efficient about how we fulfil our legal and contractual duties
What we use your your personal information for: To tailor advertising that we believe are relevant to your interests.
Our reason: Our Legitimate Interests
Our legitimate interests: Developing products and services and defining types of customers for new products or services
What we use your your personal information for: To run our business in an efficient way.
Our reason: Our Legitimate Interests, Our Legal Duties
Our legitimate interests: Complying with regulations and being efficient about we fulfill our legal and contractual duties
What we use your your personal information for: To exercise our rights set out in agreements or contracts
Our reason: Fulfilling Contracts, Our Legitimate Interests
Our legitimate interests: Complying with regulations and being efficient about we fulfill our legal and contractual duties
What we use your your personal information for: To maintain statutory records
Our reason: Our Legal duty, Our Legitimate Interests
Our legitimate interests: Complying with regulations and being efficient about we fulfill our legal and contractual duties
We share personal data with the following third parties
Go Cardless – Customers who are set up on direct debit only. Data is not transferred outside of the European Economic Area
To form a contract with you, we will need some of your personal data described above so that we can perform that contract and the procedure that leads up to it: this is set out above in this notice. If we do not receive the data, the contract may not be fulfilled.
If you sign up to our marketing list, certain personal data, such as email and mobile phone number, will be used to make contact. Your may decide to stop receiving our marketing messages at any time.
We carefully consider the personal data that we store, and we will not keep your information in a form that identifies you for longer than is necessary for the purposes set out in this notice or as required by applicable law. In some instances, we will be required to keep your details on our system so your requests can be honoured, i.e. if you wish to not be contacted in the future we require your details to reflect that on our system to ensure it does not happen.
CreateTVT has security measures in place designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorised employees have access to your personal data. We use third party services – Cloud 9 Assist who built and maintains our Customer Relationship Management (CRM) and Sage One where all invoices are produced and stored who has access to your personal data.
The security measures we have in place include:
Cloud 9 Assist
To view Cloud 9 Assist full privacy policy please visit: https://www.cloud9assist.com/privacy-statement
Sage One
To view Sage One full privacy policy please visit:
http://www.sage.com/company/privacy-notice-and-cookies
We take all reasonable steps to keep your data secure and to ensure the data is accessed only by those who have a legitimate interest to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us. Any transmission is at your own risk. Once we have received your personal data, we will use strict procedures to try to prevent unauthorised access.
Please contact us using the details below if you would like more information on this.
E-mail: info@createtvt.co.uk
Phone: 01405 819141
Post: Data Privacy, CreateTVT, Blake House, 18 Blake Street, York, YO1 8QG.
We draw your attention to your following rights under data protection law:
In certain circumstances you have the right to have personal data that we process about you blocked, erased or destroyed
Please contact us using the below details if you would like to act on any of these rights or know more about them.
E-mail: info@createtvt.co.uk
Phone: 01405 819141
Post: Data Privacy, CreateTVT, Blake House, 18 Blake Street, York, YO1 8QG.
We may change this notice from time to time. You should check this notice on our website occasionally, in order to ensure that you are aware of the most recent version of this policy.
We hope that you will contact us in the first instance using the following contact details, so that we have an opportunity to resolve any issues/complaints.
E-mail: info@createtvt.co.uk
Phone: 01405 819141
Post: Data Privacy, CreateTVT, Blake House, 18 Blake Street, York, YO1 8QG.
Download our free media pack to view details on our circulation and advertising prices.
Advertise your business here from as little as £40.00 +VAT per month.
See what some of our customers say:
“As a new customer in the advertising world, we wanted to get our business out there to a different audience – advertising in ‘Selby Journal’ meant that we could target that new audience and help businesses in Selby and the surrounding areas save money on their telephone lines and calls while also benefiting from our impressive communications portfolio. We placed full page advertisements in both Selby Journal and Our Goole magazines. They looked great and we achieved exactly what we wanted too. Thank you.”
Cobus Communications, Mike Smith“After moving premises we requested some flyers printing, we were let down by other companies and some didn’t even reply. The team at CreateTVT, however, were great; the process from start to finish was smooth and efficient and Lisa replied straight away. They went above and beyond to help us – even making amendments on the day of printing. The flyers went out and on the following Monday, we received numerous enquiries. I can highly recommend CreateTVT and we look forward to using their services again in the future.”
Catherine Richardson, Sherburn Rubber“The great thing about the magazine is that the customer can see we are consistent – We have advertised in every edition of the Selby Journal for a number of years now. We are genuine and we offer a service second to none. The majority of my customers I have had for years, which is such an honour. You guys always supply what you sell and you do it well, which is quite hard to come by! So thank you! Your leaflet distribution service is also a fantastic way of getting my business out there to the customer and areas I required. Thanks again!”
Saul Todd, North ComputersI only wish all my advertising outlets were as efficient as you!
Pete Brown, Flames of York“We have advertised continuously in the Selby Journal for over a year now and we feel this is a cost effective way of reaching local people and in turn getting new business to increase our current client base. They were extremely professional and efficient from the start of our advertising process, right through to our first advertisement in print and every month thereafter. We always get contacted on a monthly basis to check our artwork – which is great. We have also taken out another advertisement in one of there other publications.”
Michelle, Martin Gaffney SolicitorsDownload our free media pack to view details on our circulation and advertising prices.
